Because public health is a
priority we recommend getting
in touch as soon as an issue
arises.Just remember to read
our call preparation information
below to help us get to a
0345 1 24 24 24
Issues with manhole covers and lids
The safety of the public is a priority for us, but we can’t keep a track of all our manhole covers all the time. Sometimes, over time, lids and covers can become worn, damaged or even missing.
These lids or covers can be found in a number of different locations which can include; roads, footpaths or gardens. To be able to check that our drains and water pipes are working as we’d expect, we have a number of access points, which are usually covered by a metal lid.
As a priority, we will attend to, inspect and make the site safe for any emergency the same day you report it to us. Our inspectors will check to see what type of lid it is and what work is required. If it’s a Yorkshire Water cover, we will fix or replace it. If it is not a Yorkshire Water drain cover, we will inform you of the best course of action and who to contact.
Not found the information you needed?
Arrange a callback
If the problem continues and you would like to speak to us, our customer service agents can give you a call back.