Our Services
Take a look below at the different services we offer to our customers.
Let us know you're moving
Find out more about our charges
Pay your bill, set up a Direct Debit
Watersure scheme, Resolve scheme, Water Direct
Send us your latest meter reading
Direct debit is the easiest way to pay
Access a copy of your most recent bill
Explanation of each section of your bill
Sewerage enquiries, new developments, supply connections
Making sure your water is clean and safe to drink
Simply enter your postcode or location to find out more information about incidents
Find out what makes up your water in your area
Managing water resources, Where does water come from?
How do we collect and treat waste water
Make dealing with us as easy as possible
Pumping stations are changing from private to public
Learn all about water meters, apply for a meter
Emergency cover by HomeServe, Drought Plans
Find out how we can help you.
Follow our useful guidelines if you have issues with discoloured water.
If you notice that your water tastes or smells then please follow our advice
Find out more about water hardness in your area
Discover ways you can increase low water pressure in your home today
Report a leak, leaks in my area
Videos and guides helping you save water and money
Find out how to prevent blocked drains and pipes
Fix slow draining toilets and sinks with our troubleshooting guide
Follow our advice on dealing with flooding
Find out how to deal with issues with private drains and who to contact
Spotted an issue with one of our manholes or drain covers?
Hints and tips, Frozen pipes, Pipework responsibilities
Find out what help & advice we provide you
Here to help with plumbing advice
Looking to contact Yorkshire Water? Our frequently asked questions are a great place to start.
You know we provide clean drinking water and take away your waste, but what else do we do?
This section is dedicated to looking at all the different water services Yorkshire Water offers to our customers, whether it's applying for a water meter, understanding your water hardness, or wanting to know more about how we compare against other water companies.
Take a look through the section below and see what you can find!
In this section you can find out what's happening in your local area. Check the weather, get ahead of roadworks or look for fun things to do in your spare time.
See what helpful advice you can read about your drinking water and the waste water services we provide. You can also see whether it's worthwhile installing a water meter; solve common water related problems around your home, or simply see how to get in touch with us.
Some customers are looking to pay for the amount of water they use whereas others prefer the peace of mind of a set annual charge, regardless of their usage. That's why we offer most of our customers the choice of having a water meter fitted.
We've got a helpful section around water meters to help you make an informed decision on whether they're right for you. Calculate whether it would be more efficient for you to be on a water meter by trying out our Water and Energy Calculator.
We also provide you with all the terms and conditions related to being on a meter, alongside all the associated frequently asked questions.
Whether it’s improving Yorkshire’s beaches or helping customers protect their pipes for winter, find out what else we do here in and out of Yorkshire.
Read more...Some customers are looking to pay for the amount of water they use whereas others prefer the peace of mind of a set annual charge, regardless of their usage. That's why we offer most of our customers the choice of having a water meter fitted.
We've got a helpful section around water meters to help you make an informed decision on whether they're right for you! Calculate whether it would be more efficient for you to be on a water meter by trying out our Water and Energy Calculator.
We also provide you with all the terms and conditions related to being on a meter, alongside all the frequently asked questions associated with water meters.
If the problem continues and you would like to speak to us, our customer service agents can give you a call back.
Request a callbackWe are available Monday to Saturday 6.30am to 10pm and on Sunday 7.30am to 10pm.
Start a live chat nowRead our Water Resources Management Plan & Drought Plan to discover how we plan to deliver water to our customers long in to the future despite the challenges we face
Read more...From dripping taps and blocked drains to pest infestations and security incidents, choose from a range of policies sold, arranged and administered by HomeServe.
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